Manage daily operations of specialists with the goal of providing superior customer service to our clients
Offer direction to staff in all aspects of operations, service, and client care
Responsible for managing basic financial performance of the operations, including revenue growth and expense control
Daily travel throughout territory visiting with clients, assisting specialists, and partnering closely with the sales team on business development
Able to work a flexible schedule, including early mornings and weekend work when needed
Submit weekly, monthly, and yearly reports, as required

Bachelor’s degree (preferred but not required)
3-5 years in a management role with emphasis in customer service
Success in training, mentoring, and coaching service professionals
Must have excellent verbal and written communication skills
Previous experience in a route-oriented, service environment a plus
Ability to obtain and maintain licenses/certificates as required by federal, state, and local regulations
Must possess a valid driver’s license from state of residence

Start Day 1 for Full-Time Colleagues
No Waiting Period!
Professional and Personal Growth
Multiple avenues to grow your career
Training and development programs available
Tuition Reimbursement benefits (for FT Colleagues)
Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more
Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1
401(k) retirement plan with company-matching contributions
Vacation days & sick days
Company-paid holidays & floating holidays
A company mindset that prioritizes health, safety, and flexibility

Operations Manager

Key skills