Assist in managing the IT infrastructure projects and operations, to ensure effective functioning in the area of network & telecommunications, local applications hosting, local hardware and servers, according to business and IT needs.
You will be based in Egypt working in our location on 6th of October Site, and will be part of a regional team in EAME region, and you will report to the EAME NDI Operations Manager.
Collaborate with Regional Service Desk and IT Competency Centre resources on project.
Implement local IT projects.
Secure implementation of global projects locally.
Maintain understanding of technology trends and directions.
Ensure availability and continuity of the the infrastructure services in his/her scope.
Manage the technical solutions efficiency operated under their responsibility.
Involved in Incident, Problem, Change and Service Request Management.
Provide workarounds and solutions based on Service Level Objectives.
Propose or recommend IM&T Infrastructure Services modifications.
Support Infra Analysts with their relevant activities.
Ensure all technical Documentation is produced and kept up-to-date.
Assist other regions to deliver “Follow the Sun” support.
Assist in delivery of relevant DR Tests.
Ensure security rules implementation as per the policies.

Diploma: Required university degree in IT related degree.
Languages: Fluent in local language & good knowledge of English required.
5 to 8 years of experience
Extensive technical knowledge of IT, including networking, virtualization, storage management, backup, mobility solutions, and disaster recovery strategies for systems deployed on multiple platforms.
ITIL foundations or similar is a plus.
Knowledgeable with tooling to automate monitoring and procedures.

Senior IT Infrastructure Analyst

About this role