Support corporate infrastructure operations across network (LAN/WAN/Wi-Fi), servers/virtualization, cloud, identity (AD/Entra ID), Microsoft 365/email, backup & monitoring
Troubleshoot and resolve escalated infrastructure incidents, improving service stability and resilience
Support cybersecurity controls including vulnerability remediation, firewall/access controls, endpoint security, logging/monitoring, and privileged access practices
Coordinate vendors/MSPs for service delivery, follow-ups, and technical support
Contribute to infrastructure project delivery and technology refresh initiatives

Bachelor’s degree in Computer Science, Engineering, or related discipline
3–7 years of relevant experience in infrastructure operations, implementation, and/or support (level dependent)
Strong working knowledge in: networking, servers, cloud, identity, Microsoft 365, backup/DR, monitoring, and security controls
Familiarity with Microsoft Azure and infrastructure security practices is preferred
Certifications are a plus: CCNA, CompTIA Network+/Security+, ITIL Foundation, Microsoft Azure certifications, security certifications (CCSP/GSEC)
Strong documentation, problem-solving, and stakeholder communication skills

health and well-being benefits providing physical, mental and spiritual support to our people and their families
annual leave
performance bonus
medical and insurance coverage
birthday leave
birthday benefits
care leave
flexible benefits
staff rebates at F&B outlets
special rates at our hotels, both locally and overseas
varied activities to experience different opportunities to serve and contribute to the community

IT Infrastructure Specialist – Lead

Key skills