Specialist – People Success, AI Adoption & Automation

Role Overview

• Define and execute AI and automation strategy for HR processes aligned with business goals
• Identify opportunities to automate repetitive, manual HR workflows
• Lead end-to-end implementation of AI-enabled and automated HR solutions
• Automate workflows across recruitment, onboarding, payroll, performance management, and HR operations
• Implement RPA, workflow automation, and system integrations to improve turnaround time and accuracy
• Standardize and optimize HR processes using AI-driven solutions
• Configure and manage automation workflows using n8n
• Leverage Workday AI capabilities for recruitment, employee data management, and reporting
• Integrate HRIS, ATS, payroll, and third-party tools to enable seamless data flow
• Design or support AI/chatbot solutions for employee queries (HR policies, payroll, benefits, leave)
• Improve HR self-service adoption and reduce manual HR support workload
• Track KPIs to measure automation effectiveness and process improvement
• Use HR data and AI insights to support decision-making and workforce planning
• Drive adoption of AI tools through structured change management initiatives
• Train HR teams and stakeholders on new AI and automation solutions
• Create documentation, SOPs, and best practices for sustained adoption
• Ensure AI and automation solutions comply with data privacy, security, and internal governance standards
• Support audits and risk assessments related to HR systems and automation
• Work closely with HR Business Partners, TA, HR Ops, IT, and vendors
• Translate business needs into scalable AI and automation solutions.

Requirements

• Bachelor’s degree in HR, Computer Science, Analytics, Engineering, or related field
• 2– 5 years of experience in HR operations, HR systems, automation, analytics, or HR technology roles
• Hands-on experience with HRIS platforms (preferably Workday)
• Experience with workflow automation tools (e.g., n8n, RPA platforms)
• Strong understanding of HR processes (Recruitment, Onboarding, Payroll, Performance Management)
• Working knowledge of data analysis, dashboards, and reporting tools
• Strong problem-solving and process improvement mindset
• Exposure to AI-enabled HR tools (ATS, chatbots, predictive analytics)
• Basic knowledge of SQL, Python, or scripting for automation
• Experience in change management and stakeholder training
• Excellent communication and documentation skills
• High attention to detail and data accuracy.

Tech Stack

• Python
• RPA
• SQL

Benefits

• Comprehensive Health Insurance
• Generous Leave Policy
• Covid Support
• Vaccination drives
• Wellbeing sessions
• Real-time grievance redressal
• Work flexibility