Account and Sourcing Specialist

Role Overview

• Support Account Manager/Director(s) in meeting deliverables
• Assist the Account Manager/Director(s) with day-to-day items
• Maintain spreadsheets and update databases with information
• Respond to all MCC complaints within SLA timelines
• Support Ground Transportation Management
• Set up site inspections for our clients

Requirements

• Minimum High School Diploma
• At least 1 year of travel industry experience, working closely with airlines and/or hotels, is a must
• Strong computer skills, with an emphasis on Microsoft Office products, especially Excel
• Exceptional verbal and written communication skills
• Customer service and client relationship skills
• Flexible to work after hours based on business demands
• Attention to detail and the ability to produce high-quality work are a must
• Ability to understand and work with diverse cultures here and abroad
• Organised self-starter who can effectively manage workload in a fast-paced atmosphere and be able to accomplish goals
• Able to multitask and work well under strict deadlines in a fast-paced environment
• Ability to positively present API in customer-facing situations
• Ability to work with and understand diverse cultures here and abroad
• An organised self-starter who can work proactively and independently

Benefits

• Flexible work arrangements
• Professional development opportunities