Key skills
CRMCommunicationAccount Management
About this role
Role Overview
- Serve as the primary point of contact for clients, understanding their needs and ensuring their expectations are met.
- Develop and maintain strong relationships with clients, fostering trust and long-term partnerships.
- Coordinate with creative, media, and strategy teams to ensure seamless execution of campaigns.
- Present campaign ideas, reports, and performance metrics to clients.
- Handle client feedback, resolving any issues or concerns efficiently.
- Stay updated on industry trends, competitor activities, and client business developments.
- Assist in preparing proposals, pitches, and presentations for new and existing clients.
- Ensure timely delivery of projects while maintaining high-quality standards.
Requirements
- Min Experience: 2 years
- Bachelor's degree in Marketing, Advertising, Business, or a related field.
- Proven experience in client servicing, account management, or related roles in an advertising or marketing agency.
- Strong communication, interpersonal, and problem-solving skills.
- Ability to multitask, manage deadlines, and work under pressure.
- Excellent organizational skills and attention to detail.
- Preferred candidates from Ad Agency (should have worked with major brands/ major accounts)
- Knowledge of digital marketing, branding, and media planning is a plus.
- Proficiency in CRM tools, Microsoft Office Suite, and presentation software.