Define and communicate the vision, goals, and global roadmap for the digital capabilities, including alignment with business needs and overall user experience
Partner with internal and external stakeholders to gather requirements, define solutions, prioritize features, and ensure both business and technical needs are met
Steer, decide, approve, manage and release value-driven changes on the platforms with our vendor teams
Support organizational change management by providing clear communication, tool training support, and documentation
Monitor system performance, troubleshoot issues, and coordinate with technical teams to ensure high availability, security, and IT compliance
Look after the contract and service delivery of our implementation partners and steer the effort of the Team

Academic degree in business information science, computer science or similar
Minimum of 5 years work experience within business and/or IT roles in Tech, Pharma, Digital Agency or Consultancy services
Proven track record as Digital/Technical Product Owner for digital experience management systems/platform (Adobe or similar)
Knowledge of Adobe Experience Cloud products (especially Experience Manager)as well as of Event Solutions such as SpotMe
Knowledge of digital marketing asset creation and life cycle management processes in pharmaceutical Industry and Design Systems and Content Delivery Networks is a plus
Strong value driven, service and end-consumer oriented mindset
Distinctive executional skills (get-things-done), pragmatic and solution-oriented mindset
Solid analytical and organizational skills as well as cross-functional collaboration and alignment skills with operational/hands-on ability
Good technical understanding with the ability to quickly grasp even complex technical contexts
Strong communication skills with ability to understand business needs and simplify technical complex topics for various stakeholders
Fluency in English.

Business Analyst, Experience Platforms

Key skills