Develop and maintain strong, customer-focused relationships with all stakeholders
Document requirements, analyze business problems to identify solutions and make recommendations/create business cases for improvement
Coordinate and facilitate subject matter expert workshops or meetings
Identify opportunities for improved utilization of existing business applications and processes and integrate business process improvements with system improvements to create wholistic and cost optimized processes
Contribute to pilot and implementation plans, participate in pilots and rollouts and reporting/follow-up activities
Review impacts of upcoming system changes and assist with implementing changes to accommodate
Promote adherence to processes and system best practices to maximize adoption and buy-in
Gather and analyze system-adoption data and metrics, participate in process and system reviews and recommendations
Conduct end user training – classroom and web-based

Postsecondary degree or diploma in information management, information technology, business administration, computing science, or related discipline preferred
3 years of progressive experience in a related field
Strong ability to work effectively and collaboratively with employees at all levels and areas of the organization
Demonstrated ability to understand and interpret stakeholder needs and make recommendations that support the project/solution and company-wide objectives
Results-oriented and able to drive deadlines
Experience with change management methodologies
Ability to develop and maintain effective stakeholder relationships
Certification from Business Analyst Body of Knowledge (BABOK) or International Institute of Business Analysis (IIBA), or equivalent preferred

Employee ownership opportunities that build long-term value
Annual discretionary performance bonuses
RRSP, TFSA, Pension Contribution Options
Flexible medical, dental and vision benefits
Prescription drug coverage and virtual care services
Life, AD&D and disability insurance
Paid parental leave and family care support
Health and lifestyle spending account options
Mental health and wellness support, including Employee Assistance Programs
Career growth pathways, leadership development and mentorship programs
Access to world-class training through PCL's College of Construction and professional development courses
Ongoing opportunities to learn new skills, explore different roles and grow your career across sectors and regions

Business Systems Analyst

Key skills