About this role

Support the production of remanufactured products by performing various tasks across multiple manufacturing stations
Check in, inspect, and complete quality checks
Assemble, maintain inventory, packaging, and shipping of electronic products
Contribute to maintaining production flow, ensuring product quality and safety
Coordinate preparation, packaging, and shipment of all outgoing orders
Collect repair data and help maintain RMA repair database
Operate hand tools and simple test equipment to test incoming product
Unpack and check-in inbound RMA products into the RMA systems

High school diploma or equivalent
Shipping and receiving practices ideal
RMA processing experience is a plus
Previous manufacturing experience desired
Ability to follow standard operating procedures and written work instructions
Self-motivated with a willingness to learn new skills
Capability to multi-task in a high pace environment
Strong organizational skills with an attention to detail
Ability to work well independently and/or as part of a team
Effective communication and collaboration with various teams to ensure RMAs are managed correctly
Basic MS Office proficiency and computer skills

RMA Operations Specialist

Key skills