Sales Enablement Specialist – Operations & Tools

Role Overview

• Own end-to-end tool training for the sales org, covering Seismic, SalesLoft, and Salesforce, for both new hires and the established team
• Design and deliver training that focuses on how quota carriers should use these tools in the context of real deals, not just feature walkthroughs
• Build and maintain ongoing enablement as platforms evolve, new capabilities roll out, or adoption gaps emerge
• Serve as the field-facing subject matter expert for the enablement tech stack, the person reps and managers go to when they need guidance on how a tool should work for them
• Partner with Field Enablement to establish manager reinforcement loops that drive accountability for tool adoption after training is delivered
• Evaluate and operationalize digital adoption platforms to deliver in-app walkthroughs and process guides in the flow of work
• Own the enablement intake and governance workflow, ensuring requests are evaluated against clear criteria before work begins
• Maintain the Seismic content governance model, including tag and information architecture, naming conventions, and content profiles aligned to deal stage
• Conduct regular content audits for accuracy, relevance, and tag compliance, coordinating updates with content owners across sales, marketing, and product
• Own AI-assisted content curation workflows, using available tools to maintain a content library that stays current without requiring disproportionate manual effort
• Build and maintain process documentation for revenue-critical workflows across the enablement tech stack
• Work with RevOps and SalesOps on platform rollouts or configuration changes, translating technical updates into rep-ready training and communication
• Own enablement-side reporting and dashboards, including tool adoption, content usage, training completion, and program health
• Partner with RevOps to ensure enablement data integrates into existing reporting infrastructure and connects to pipeline and deal outcomes where possible
• Identify adoption gaps through usage data and manager feedback, and develop targeted enablement to close them
• Actively explore and pilot AI-assisted approaches to content creation, curation, and operational workflows, building toward a model where AI extends the team's capacity rather than adding to its workload
• Stay current on emerging AI capabilities relevant to sales enablement and bring forward-looking recommendations to the VP of Global Sales Enablement

Requirements

• 1 to 3 years of experience in sales enablement, revenue operations, sales technology, or a related field
• Hands-on experience with at least one sales or enablement platform (Seismic, Salesforce, SalesLoft, an LMS, or equivalent)
• Demonstrated ability to train or enable others on tools or processes, whether in a formal or informal capacity
• Comfort working with data and reporting tools to build dashboards or summarize adoption and program health
• Strong organizational skills with high attention to detail in managing content, systems, and governance workflows
• Self-directed with the ability to manage multiple workstreams simultaneously and communicate status proactively
• Clear written and verbal communication skills, including the ability to present and facilitate to sales audiences
• Genuine curiosity about AI tools and how they can improve the way work gets done

Benefits

• Join our employee-led groups to maximize your experience at work such as our Diversity, Equity and Inclusion committee, employee resource groups such as Women and Allies, and our Pride Event Group
• Enjoy peace of mind over yours and your family’s health with our medical coverage options and HSA benefit
• Invest in our competitive 401k plan and help set you up for your future
• Big on family? So are we! We understand family is important and being able to spend quality time with your family is a wonderful experience. Our Parental Leave Program is designed to give you the opportunity to spend even more time with your new arrival(s)
• Enjoy a fantastic work-life balance with 20 days PTO plus observed Holidays, plus 16 hours of ‘Flexi’ time a year
• Further your professional development and growth with our generous Tuition Reimbursement offerings
• Enjoy the flexibility of working from anywhere in the world for two weeks out of the year