Exceeds customer expectations by building genuine, long lasting relationships through personalized attention;
Actively shares details to promote terrain’s unique events
Shares product knowledge, new arrivals, and current trends to inform the customer and inspire their indoor and outdoor spaces
Delivers a seamless shopping experience through understanding and utilization of systems and applications for an efficient customer interaction
Contributes to the store by being positive, respectful, and helpful to others
Actively participates in daily meetings and projects; exhibits strong understanding of home and garden style that is reflective of the terrain brand
Takes initiative and works productively with the team to achieve common, collaborative goals
Upholds visual and operational standards while keeping the focus on the customer; supports team members across departments to maintain product standards and inspirational displays
Assists leadership team in receiving and placing new product; supports customer in-store, curbside, and local delivery
Adheres to store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store

Terrain brand fan
Experience in customer service
Horticulture understanding
Willing and able to work outside in all weather conditions
Basic knowledge of home décor trends & gardening
Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays.

Seasonal Sales Associate – Nursery

Key skills