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Working Student – Customer Success, Software & Hardware at Aufmaster | JobVerse
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Working Student – Customer Success, Software & Hardware
Aufmaster
Remote
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Working Student – Customer Success, Software & Hardware
Germany
Part Time
2 hours ago
$16 - $18 EUR
Apply Now
Key skills
Go
Communication
Sales
About this role
Role Overview
Support and guide customers
Assist our customers before and after go-live with Aufmaster
Help new customers with their first steps, e.g., in video calls with screen sharing
Explain features and workflows for daily use
Answer questions from prospects and customers via email, phone, ticket system or video
Collaborate with the sales team on inquiries, demos and follow-ups
Record and track customer requests
Support trainings, webinars and setup appointments
Maintain FAQs, short guides and help texts
Collect customer feedback and frequently asked questions
Requirements
Enrolled student (e.g., Business, Computer Science, Communications, Media or similar)
Enjoy communicating and helping people
Strong written and verbal communication skills
Interest in software and technology (prior experience not required)
Structured and reliable working style
Excellent German and English skills
Benefits
15–20 hours per week, flexible scheduling (during the semester)
Work on real-world solutions
Growth and development opportunities
Strong team and open culture
Flexible working models
Ownership and room to shape your role
Apply Now
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