Key skills
AnsibleLinuxPythonUnixVMwareShellPresentation Skills
About this role
Role Overview
- Handle Asia & EU shifts to support Unix L2 support.
- Handle Hardware Breakfix with the coordination with RedHat & Cisco/HP
- Prepare and implement scheduled system changes during off-hours/weekends
- Handle user requests related to Unix Platform
- Manage prod issues, attend call with the app & infra teams
- Weekend & On-call support to manage prod changes & incidents.
- Escalate and liaise with vendors/engineering for troubleshooting issues
- Collaborate with regional peers for change planning & implementation
- Handle production outages/incidents in line with ITIL practices
Requirements
- Overall experience of 3-8 years working on L2 Support for RHEL 7/8/9 OS Administration
- Good working experience & hands-on knowledge of Linux
- Experience with VMware vSphere and Hyper-V virtualization (2-3 years)
- Basic storage & VM datastore knowledge (SAN, NAS, iSCSI)
- RedHat Cluster experience
- Working experience with large-scale server environments
- Troubleshoot and resolve OS & server level issues.
- Basic knowledge of Ansible playbook
- Basic understanding for automating regular tasks by using Ansible, scripting shell / Python
- Experience on Cisco & HP servers is an added advantage
- Japanese language knowledge will be an advantage
- Excellent English written, verbal, and presentation skills
Tech Stack
- Ansible
- Linux
- Python
- Unix
- VMware