Serves as a computer technology expert for assigned functional applications to assist business lines with development and ongoing support.
Provides project release direction and support including research, analysis, review, development, implementation and monitoring of new or revised systems.
Acts as a liaison for project release and typically perform analysis supporting the strategies and objectives of the business line.
Compiles and analyzes information that is very detailed and often interpretive making project release recommendations based on the findings.
Interfaces with internal and external resources to ensure successful completion, installation and implementation in accordance with client needs.

Bachelor's degree, or equivalent work experience
Five to eight years of experience in computer technology applications and analysis
Ability to conduct an analysis of business needs, including scheduling meetings, planning agendas, conferring with business line leaders, documenting and making verbal and written presentations
Strong understanding of project life cycle methodology (PLM) and testing methodology/procedures
Ability to develop test schedules, review testing plans, track test issues and report on test results
Knowledge of data formats: ASC X12, XML, JSON, CSV, and fixed-length files
Understanding of SQL queries and tables is preferred
Familiarity with ServiceNow or similar IT service management tools
Experience with carrier invoicing and transportation billing processes

Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Business Technology Analyst – Freight Carrier Onboarding

Key skills