Sales Director – Small Commercial

Role Overview

• Select, train and manage a team of Sales Executives to develop long-term and short-term plans aligned with business objectives, achieve and exceed sales targets, and operate within Travelers' Vision and Values.
• Coordinate sales planning and quarterly performance reviews.
• Create an environment that fosters high performance, continuous learning, and proactive initiative.
• Oversee and influence a team responsible for developing and implementing advanced sales strategies to expand and manage territory, with the objective of driving profitable growth.
• Own assigned territory, including development of business strategy, leveraging performance metrics to create annual plans and managing territorial performance.
• Conduct high-level agency diagnostics to identify growth opportunities, facilitate strategic appointments, and nurture long-term relationships.
• Proactively manage measures of point-of-sale success, sales plan effectiveness and customer satisfaction.
• Ensure the prospecting, onboarding and establishment of performance goals for new agencies, while providing training and support.
• Oversee in-person office visits to strengthen key partnerships.
• Influence key agency partners through exceptional communication, negotiation, and leadership skills.
• Collaborate with internal teams, such as, Product, Underwriting, and Operations to ensure alignment of sales strategies with broader business objectives.
• Demonstrate the ability to build partnerships with other business groups to identify and initiate multiple product solutions at the account level.
• Leverage expertise in competitor products and market trends to enhance organizational learning and identify opportunities, serving as a significant resource for competitive intelligence and distribution channel insights in the region.
• Represent region or territory at agency council meetings and supports corporate agency management in handling strategic distribution relationships with key brokers and cross-enterprise resources.
• Utilize thorough knowledge of Travelers' systems, platforms, and sophisticated data and analytics to guide strategic sales decisions, measure performance metrics and identify opportunities for additional products and services to maintain a balanced portfolio.
• Analyze market, distribution channel and product offerings, identify gaps and strategic opportunities, and work with business partners to develop a plan to increase market share and drive profitable growth.
• Ensure team leverages AI technologies to optimize industry processes, enhance decision-making, and drive innovation, while continuously learning and adapting to emerging AI trends and tools.
• Perform other duties as assigned.

Requirements

• Bachelor's degree in sales, marketing, business or related field.
• Eight or more years of insurance marketing and sales or related experience in managing and growing a high-value book of business, developing and executing successful sales strategies, conducting comprehensive agency diagnostics, and utilizing advanced data and analytics proficiently.
• Four or more years of experience in leadership and management of other employees.
• Certified Insurance Counselor (CIC) (or willingness to pursue).
• Expert knowledge of Travelers products and general Property & Casualty marketplace.
• Exceptional influencing, communication, and negotiation skills.
• Proven ability to collaboratively build and maintain relationships with a diverse range of stakeholders both internally and externally.
• Advanced skills in agency appointment.
• Ability to set clear direction by defining goals and priorities and energize others to meet these goals in a timely manner.
• Expert organizational skills to manage complex tasks and priorities.
• Goal-oriented mindset with a focus on achieving sales targets and business objectives.

Benefits

• Health Insurance : Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.
• Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
• Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
• Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
• Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.