The Outside Sales Representative is responsible for driving incremental sales growth and profitability through account relationships, specifically focusing on new business development.
OSRs review pertinent Pro customer satisfaction results to understand customers' perspectives and use the information to drive local decisions and strategies to improve competitive position.
Engage in cross-functional collaboration by participating in district/regional meetings as needed and communicating weekly activities with Pro Sales Manager.
Drive incremental sales growth by cultivating business relationships with assigned customer portfolios and prospecting to drive new business.
Partner with Pro Account Expeditor as a daily point of contact to drive an end-to-end quoting, ordering, and transaction experience for customers.
Conduct initial customer meetings and build relationships by selling The Home Depot value proposition and winning opportunities to quote materials.
Maintain a healthy sales pipeline utilizing Salesforce to plan future sales call activity and manage ongoing customer communications.
Requirements
Must be eighteen years of age or older.
Must be legally permitted to work in the United States.
Working knowledge of Microsoft Office Suite.
Excellent written and verbal communication skills.
5 years of professional work experience.
2 years account management/sales management experience.
2 plus years home improvement or home building industry experience.
Successful professional growth in a high paced retail environment.
Computer literacy with Microsoft Office programs.
Demonstrates a strong ability to create and cultivate an active network of relationships both inside and outside the organization.
Ability to leverage relationships to accomplish sales and profitability goals.
Deep understanding of Pro customer needs with a focus on fulfilling 100% of their product, credit, and performance requirements.
Determine how each customer would prefer to be served and tailor communications and customer-facing activities appropriately.
Strong leadership and negotiation skills; ability to persuade or influence others.
Excellent communication skills (verbal, written) and able to communicate globally.