Customer Service, Delivery Advisor
Swindon, England, United Kingdom of Great Britain and Northern Ireland
Part Time
16 hours ago
No Sponsorship
About this role
Role Overview
- Get to know our product lines and services in order to make the most of all customer interactions in line with our JPS values
- Develop great relationships with new and existing customers (both face to face and over the phone), understanding their needs and providing proactive advice and solutions so that you can deliver the best experience possible
- Use our in-house systems to process customer orders, organise delivery times, and keep customers updated throughout their journey
- Keep the branch and yard looking clean and tidy, to make a great first impression on our customers
- Maintain stock levels, carrying out regular stock counts
- Work with colleagues to suggest opportunities for improvement
Requirements
- Previous industry experience preferred but not essential
- Experience in a customer facing environment
- Passion for working with people
- A positive can-do attitude
Benefits
- Retirement Savings Plan (Pension) – with Legal & General
- Life Assurance
- From your first day of employment with us you are automatically covered for a lump-sum death in service benefit of 2 x your basic salary.
- WorkPerks – A platform home to hundreds of all your favourite high street and online discounts via the provider Reward Gateway
- Aviva Digicare + Workplace App (Access to a digital GP, second medical opinions, Mental Health consultation, bereavement service, nutritional consultation)
- Voluntary company benefits such as Salary Sacrifice scheme with VWFS, Cycle2Work, Benenden Healthcare, Critical Illness Cover
- Employee Discount
- Refer a Friend scheme
- Wellbeing Centre via WorkPerks
- New Reward and Recognition programme – launching soon!