Provides professional HR support to both HR colleagues and line managers across a variety of operational and administrative processes—including recruitment, learning and development, organizational design, data reporting, and compliance—ensuring alignment with HR policies, processes, and legal standards.
Ensures all HR activities are carried out in accordance with agreed processes and policies, maintaining compliance with local labor laws and regulations.
Acts as a trusted partner to managers and team members, offering expert guidance on assigned topics and recommending local improvements to enhance process delivery and employee experience.
Serves as the first point of contact (Tier 1) for approximately 500 employees across Corporate Offices and Sales Teams, ensuring approachable and responsive HR support.
Manages employee relations matters, including grievances, complaints, and disciplinary actions, with empathy and professionalism.
Oversees white-collar terminations, ensuring accurate payment control and coordinating with external legal counsel on legal matters.
Keeps up to date with employment law and trends, ensuring HR practices remain current and compliant.
Prepares and consolidate HR KPIS for monthly tracking
Support or leads HR related projects.

Minimum of 5 years of experience as HR Specialist
2 years prior experience in FMCG or pharma companies is a must
Proven ability to lead change and drive organizational transformation
Comfortable working in a complex matrix organization with multiple stakeholders
Skilled at managing competing priorities in a fast-paced, dynamic environment
Demonstrates strong ethical standards and compliance, acting as a role model for integrity
Fluent in English (written and spoken), with frequent interaction in global meetings and cross-functional teams
Proficient in Microsoft Excel (mid-level), especially in data analysis and budget forecasting

HR Specialist

Key skills