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Fixed Operations Area Manager at JM Family Enterprises, Inc. | JobVerse
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Fixed Operations Area Manager
JM Family Enterprises, Inc.
Website
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Fixed Operations Area Manager
South Carolina, United States of America
Full Time
3 hours ago
No H1B
Apply Now
Key skills
Communication
Negotiation
Presentation Skills
Sales
About this role
Role Overview
Establishes and maintains day-to-day relationships with JM&A Group dealer clients within the assigned region.
Focuses on enhancing operational efficiency and customer satisfaction within automotive service departments.
Coaches and trains fixed operations associates to support dealership growth and profitability, ensuring a superior client experience.
Implements and sustains processes to drive parts and labor sales, customer retention, and profitability.
Collaborates with service managers to evaluate KPIs, implement technology initiatives, and optimize operational efficiency.
Conducts performance reviews and provides best practice training to enhance fixed operations department performance.
Builds and maintains positive relationships with key dealership personnel to promote JM&A Group's value.
Requirements
Extensive experience in automotive dealership Fixed Operations management.
Strong analytical, problem-solving, and presentation skills.
Proficiency in Reynolds Advanced Service and other automotive service technologies.
Detail-oriented with excellent communication and negotiation abilities.
Ability to travel a minimum of 75% and proficiency in MS Office and G-Suite.
Benefits
Health insurance
401(k) matching
Flexible work hours
Paid time off
Professional development opportunities
Apply Now
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