Security Officer

Role Overview

• Takes initiative to greet all patients, visitors, and Mercyhealth partners in a timely, professional, and courteous manner projecting an open and friendly attitude on a daily basis.
• Provides a visible deterrence to crime and prohibited activities by patrolling the buildings, grounds, and parking lots of Mercyhealth to detect any irregularities.
• Inspects doors, windows and locks to ensure a high level of security.
• Respond to all dispatch/security service calls and overhead emergency code calls.
• Checks grounds and areas for cleanliness and safety.
• Perform parking lot patrols and enforce Mercyhealth parking policy.
• Notifies management/maintenance staff concerning need for major repairs or additions to lighting, heating, and ventilating equipment through initiating a work order.
• Assist with completion of fire drills or other drills as requested.
• Write clear and accurate daily reports of shift activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.
• Provides initial investigation and documentation of incidents of unusual circumstances reported by Mercyhealth personnel, visitors, physicians, or patients.
• Orient and train security staff at respective sites of responsibility as needed and complete training documents.
• Monitors the Mercyhealth environment using electronic security equipment (CCTV, Alarms, etc.) as applicable.
• Is required to assure and/or request partners and contractors display Mercyhealth badges or required proof of identity.
• Duties pertinent to site specific requirements will be assigned.
• Ensure the safety of all during takeoff and landings of MedFlights.
• Assist with identification of deceased patients and verification of credentials of funeral home and Medical Examiner's Office personnel.

Requirements

• High school diploma or equivalent required
• Healthcare security experience preferred
• Bilingual skills are preferred
• Minimum of 2 years’ experience with police, security, or military background
• Successful completion of all department required training such as Level 3 TACT training, handcuffing, OC spray, ASP baton, and physical control tactics training, etc. required within 12 months for new hires
• Must maintain this proficiency on an annual basis.
• OR Completed 30 credit hours toward obtaining a degree
• OR One year with Mercyhealth security
• Successful completion of all department required training such as Level 3 TACT training, handcuffing, OC spray, ASP baton, and physical control tactics training, etc. required

Benefits

• Retirement
• Time off
• On-demand pay
• Access to the Employee Assistance Program (EAP)