Operational responsibility for technical services to defined customer accounts
Promotion of Metsä Board 360 services
Management of trials, product tests, and qualification processes to maximise successful outcomes
Collaboration with customers, colleagues, and co-suppliers on technical matters – including environmental and sustainability queries, product suitability, manufacturing issues, and specialist training
Facilitating the flow of information between the market/customers and the Metsä Board organisation, ensuring customers are kept informed of our products and services’ benefits

A sound understanding of the conversion of paperboard to finished cartons is essential
Experience or specialism in one or more of the following technologies: Board Manufacturing, Printing: Lithographic offset, flexography, or digital, Finishing: Die cutting, creasing, folding, gluing, Corrugated production, Adhesive/glue or ink technologies and manufacturing
Exceptional written and verbal communication skills
Logical approach to problem-solving
Computer literacy in Microsoft Office required
Familiarity with SAP and AI applications is advantageous
Degree or similar vocational qualification in paperboard, print, or related trades, or an equivalent background in another manufacturing field with experience in technical sales or services

Manager, Technical Services

Key skills