Senior Director, Education

Role Overview

• Provide leadership for BeyondTrust’s global Education function, accountable for the strategy, execution, and continuous evolution of customer, partner, and internal technical enablement.
• Own the global Education strategy, ensuring customer, partner, and internal enablement programs are aligned to BeyondTrust’s business priorities and evolve alongside product and go‑to‑market strategy.
• Lead and develop senior Education leaders across Technical Education, Enablement, Instructors, and eLearning, setting clear expectations for outcomes, accountability, and performance.
• Partner with Operations as a strategic stakeholder and customer, defining Education requirements for platforms, tooling, processes, and services, and collaborating to ensure those capabilities effectively support Education delivery and scale.
• Position Education as a strategic business capability, ensuring training and enablement are recognized as high‑impact contributors across the full customer lifecycle—from onboarding through expansion and renewal.
• Drive measurable outcomes by establishing and analyzing qualitative and quantitative metrics, using data to inform decisions, forecast impact, and continuously improve effectiveness and efficiency.
• Collaborate cross‑functionally with Professional Services, Technical Account Management, Solutions Engineering, Channel, Go To Market Enablement, Product, Support, and Operations to ensure education initiatives are coordinated, scalable, and aligned with enterprise priorities.
• Guide content and delivery strategy, ensuring stakeholders are informed, engaged, and aligned on changes to education offerings, delivery models, and operational dependencies.
• Serve as a visible, trusted senior leader, representing Education in strategic discussions and influencing direction across BeyondTrust.

Requirements

• Bachelor’s degree in education, computer science/information systems, or communications (or equivalent experience)
• 8+ years customer education/enablement experience, with at least 5 years of progressive team/people management experience
• Global team management experience
• 5+ years learning technologies and LMS platforms
• 1+ years’ experience building and/or leading a customer education function for SaaS products

Tech Stack

• Go

Benefits

• Diversity. Inclusion. They’re more than just words for us. They are the guiding values of how we build our teams, cultivate leaders, and create a culture where people feel connected.
• We take care of our employees so they can take care of our customers. Customers who come from all walks of life just like us. We hire incredible people from diverse backgrounds because when we are different together, we are stronger together.