Junior Salesforce Manual Tester

Role Overview

• Drive the identification and implementation of process improvements, including optimizing tools to support test automation.
• Convert user stories and defect resolutions into clear, executable test scripts.
• Conduct manual testing to validate system functionality and performance.
• Monitor, track, and manage defects throughout the testing lifecycle.
• Design and execute detailed test plans, test cases, and test scripts to validate Salesforce configurations, customizations, and overall functionality.
• Partner with business stakeholders, developers, and system administrators to gather requirements and ensure comprehensive test coverage aligned with business objectives.
• Perform functional, integration, system, and regression testing to ensure Salesforce applications meet defined quality standards.
• Identify, document, and manage defects using a tracking system, collaborating with technical teams to ensure timely resolution.
• Create, maintain, and manage test data and environments to support accurate and realistic testing scenarios.
• Develop and enhance automated testing scripts and tools to increase efficiency and reduce manual effort.
• Contribute to release management activities, including reviewing deployment plans and assessing application readiness.
• Collaborate across cross-functional teams to ensure testing reflects end-to-end business processes and workflows.
• Stay current with Salesforce updates, new features, and industry best practices, evaluating their impact on testing strategies.
• Provide actionable feedback and recommendations to improve user experience, system performance, and overall product quality.
• Performs other job-related duties as assigned

Requirements

• Experience in public sector environments or participation in multiple Salesforce implementation projects is preferred.
• Strong technical expertise in the Salesforce platform, including a solid understanding of core functionalities, configurations, and data models.
• Demonstrated experience in test planning, test case design, and execution within Salesforce environments.
• Proficiency with QA tools and methodologies, including test management systems, defect tracking tools, and test automation frameworks.
• Strong analytical and problem-solving abilities, with the capacity to troubleshoot complex issues and produce detailed defect documentation.
• Working knowledge of Agile or Scrum methodologies, with experience contributing to Agile development teams.
• Salesforce certifications (e.g., Salesforce Administrator or Platform App Builder) are preferred.
• Excellent communication and collaboration skills, with the ability to work effectively across cross-functional teams.
• High attention to detail and the ability to manage multiple priorities in a fast-paced environment.
• Bachelor’s degree in Computer Science, Information Technology, or a related discipline.
• U.S. citizenship is required.
• Minimum of three (3) years of general professional experience.
• At least one (1) year of experience in software troubleshooting.
• Hands-on experience working with Salesforce and within Agile development processes.

Benefits

• Medical
• Dental
• Vision
• 401K
• Other possible benefits as provided