Key skills
CRMCommunicationTime Management
About this role
Role Overview
- Manage scheduling and coordination for therapy sessions, including calendar management and updates
- Assist with client intake processes, documentation, and onboarding support
- Communicate with patients, families, and staff to ensure smooth day-to-day operations
- Maintain accurate records within internal systems (EMR/CRM if applicable)
- Support insurance verification, authorizations, and basic billing coordination (if applicable)
- Assist with data entry, reporting, and general administrative tasks
- Coordinate with internal team members to resolve scheduling or operational issues
- Ensure compliance with company policies and HIPAA standards
Requirements
- 1–3 years of administrative experience (healthcare or ABA experience preferred)
- Familiarity with ABA, behavioral health, or therapy environments is a strong plus
- Strong organizational and time management skills
- Excellent written and verbal communication
- Ability to manage multiple tasks and prioritize effectively
- Detail-oriented with a high level of accuracy
- Experience with scheduling tools, CRMs, or EMR systems preferred
Benefits
- NA