Key skills
AICRMCommunication
About this role
Role Overview
- Customer support via CRM, resolving platform-related questions with courtesy and promptness.
- Liaison with the finance team, contract management, and other related administrative tasks.
- Support in creating materials and providing guidance to clients.
Requirements
- Previous experience in administrative roles or customer support
- Organizational skills
- Communication: Clear, professional, and empathetic written communication.
- Proactivity: Familiarity with AI tools, CRM systems, Excel, and Word
- Education: University degree preferred
- 5 to 10 years of professional experience.
Benefits
- Fixed salary + cost allowance