Administers various projects and assists management in the overall functioning of the business area.
Identifies procedural/system issues affected by implementation of project initiatives.
Makes recommendations for change/development, both technically and operationally.
Provides monitoring of key operating statistics.
Follows up with all changes, improvements and processes to ensure compliance and effectiveness.
Assists in the creation and implementation of work improvements and action plans for the department related to critical business processes and/or customer service related requirements.
Assists in the creation and implementation of plans and programs to assure staff is following all established and new processes/policies.
Prepares written instructions, presentations, etc. and administers training for staff members.
Provides effective feedback and develops work instructions and job aids to assist the staff in understanding any impact to daily job responsibilities.
Responds to issues or concerns from internal/external support areas.
Coordinates activities among division functional areas.
Prepares and analyzes specialized reports for staff as it relates to the progress of new projects and initiatives.
Maintains effective relationships with internal/external entities by leading and participating in meetings, conferences, workshops and professional organizations, ensuring necessary information is received/delivered in order for business unit objective to be met.

Required Education: Bachelors OR 4 years job related work experience or Associate's and 2 years job related work experience.
Required Work Experience: 3 years of project coordination or experience working in a project team member capacity.
Required Skills and Abilities: Proven ability to identify resource needs, perform quality review, and escalate functional, quality, and timeline issues appropriately.
Able to coordinate deliverables and dependencies with other groups.
Excellent oral and written communication skills.
Good analytical and decision-making skills.
Demonstrated organizational and leadership skills in a team environment.
Required Software and Tools: Microsoft Office.
We Prefer that you have: Exceptional organizational skills with proficiency in multiple Microsoft applications (e.g., Excel, Word, PowerPoint, Outlook) and the ability to quickly learn and adapt to new systems and technologies.
Proven ability to manage multiple priorities and tasks simultaneously in a fast-paced, deadline-driven environment while maintaining accuracy and attention to detail.
3 years-of experience monitoring project compliance with requirements and performance metrics, identifying gaps, and proactively escalating issues for timely resolution and adherence to standards.
Comprehensive understanding of Medicare regulations, policies, and compliance requirements.

401(k) retirement savings plan with company match.
Subsidized health plans and free vision coverage.
Life insurance.
Paid annual leave – the longer you work here, the more you earn.
Nine paid holidays.
On-site cafeterias and fitness centers in major locations.
Wellness programs and healthy lifestyle premium discount.
Tuition assistance.
Service recognition.
Incentive Plan.
Merit Plan.
Continuing education funds for additional certifications and certification renewal.

Project Administrator

Key skills