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Field Billing Coordinator – Environmental Solutions at Republic Services | JobVerse
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Field Billing Coordinator – Environmental Solutions
Republic Services
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Field Billing Coordinator – Environmental Solutions
Wrentham, Massachusetts, United States of America
Full Time
2 hours ago
$23 - $32 USD
No H1B
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About this role
Role Overview
Prepares monthly billing adjustments, obtains required approvals, and enters adjustments into the billing system
Researches and resolves routine and non-routine billing questions and discrepancies
Determines the appropriate adjustment codes to process the transaction
Reviews invoices for completeness and accuracy
Follows up with customers or other division staff/management to resolve identified discrepancies
Calculates and prepares manual billings for non-routine, complex billing arrangements
Gathers and summarizes supplemental billing information to accommodate customer billing requirements
Reviews various billing system reports to identify billing discrepancies
Posts case receipts to customer accounts based on information from lock box reports and local cash receipt listings
Performs basic and routine research to resolve differences or unidentified/misapplied payments
Posts payments as appropriate into the billing system to clear open obligations or prepares remittance advices to accompany payments
May accept credit card payment from customers over the phone and process recurring payments
Completes customer set up in company billing system(s)
Acts as a resource for less experienced personnel within the division
Requirements
High school diploma or G.E.D.
18 months of related billing experience
Directly related experience in which incumbents have worked with customers in a billing function in a service-based industry
A thorough knowledge and understanding of billing transactions and processes
MS Excel skills at an intermediate level
Demonstrated ability to follow standard operating procedures and instructions to complete tasks in a timely and accurate manner
The ability to effectively interact and communicate with division managers as well as customers in a professional manner
Good math aptitude and the ability to work accurately with numbers are essential.
Benefits
Comprehensive medical benefits coverage
Dental plans
Vision coverage
Health care and dependent care spending accounts
Short
and long-term disability
Life insurance and accidental death & dismemberment insurance
Employee and Family Assistance Program (EAP)
Employee discount programs
401(k) plan with a generous company match
Employee Stock Purchase Plan (ESPP)
Paid Time Off (PTO)
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