Key skills
GoSalesforceProject ManagementCommunication
About this role
Role Overview
- Be the primary project contact during the integration process with external vendors and internal partners
- Lead integration meetings with vendors
- Identify the integration project requirements
- Ensure all requirements are documented in the standard project template
- Create and maintain a detailed project plan and open items log for project monitoring purposes
- Monitor and communicate integration project progress via client meetings and/or correspondence
- Engage and execute a testing plan to ensure the requirements were developed and working as designed
- Coordinate and collaborate across functional teams, and with the client to ensure items are completed timely, ensuring readiness for go-live
- Provide go-live support by assisting with escalated client issues, member issues, project issues, etc.
- Act as a mentor for colleagues throughout the integration process and solve for opportunities identified through trend analysis and process improvement
Requirements
- 5-8 years of project management experience
- Bachelor's degree or equivalent work experience required
- Healthcare and/or pharmacy experience strongly preferred
- In-depth understanding of Healthcare Industry players (PBMs, EHRs, TPAs, Aggregators, Pharmacies)
- General understanding of EDI, file management and pharmacy claims adjudication
- Salesforce experience required
- Microsoft Office proficiency required
- Strong communication skills via face-to-face meetings, conference calls and written correspondence required
- Self-starter mentality: ability to make informed decisions, find creative approaches to difficult challenges, and deliver on commitments
- Execution-focused ethos
- you are a solutions-oriented problem solver and efficiency driven
- Flexible, adaptable, and able to respond under the pressure of a fast-paced technology company
Benefits
- Highly competitive wellness benefits including Medical, Pharmacy, Dental, Vision, and Life Insurance and AD&D Insurance
- Flexible Spending Benefits
- 401(k) Retirement Savings Program
- Short-term and long-term disability
- Discretionary Paid Time Off
- Paid Company Holidays
- Wellness Benefits
- Commuter Benefits
- Paid Parental Leave benefits
- Employee Assistance Program (EAP)
- Well-stocked kitchen in office locations
- Professional development and training opportunities