Home
Jobs
Saved
Resumes
Lead Service Transition Manager at Aker Systems | JobVerse
JobVerse
Home
Jobs
Recruiters
Companies
Pricing
Blog
Jobs
/
Lead Service Transition Manager
Aker Systems
Remote
Website
LinkedIn
Lead Service Transition Manager
United Kingdom
Full Time
2 hours ago
No H1B
Apply Now
Key skills
Cloud
SaaS
Agile
Stakeholder Management
Negotiation
About this role
Role Overview
undertake the role of Service Transition Manager for multiple Service Transition projects
own and develop the Service Design & Transition process and governance structure
prepare and manage the Service Transition Plan including dependencies, resource plan and RAID log
quickly identify key internal and external stakeholders and develop productive relationships
ensure clarity on responsibilities for service components using a RACI matrix
ensure all support functions are aware and capable of supporting new and changed services
manage the Service Support teams' training and knowledge transfer requirements
ensure operating procedures and service knowledge are documented
confirm service teams are ready to operate and maintain Products/Services
monitor and manage Transition risks and issues
Requirements
A UK Government Security Check (SC) clearance is required for this role
proven track record delivering transition projects to time and budget
good working knowledge of Service Management and Service Transition
advanced stakeholder management, negotiation, and conflict resolution skills
knowledge of ITIL guidelines and practices
knowledge of project methodologies: Agile, DevOps, Waterfall and Wagile
evidence of Cloud knowledge including SaaS, IaaS and PaaS
Tech Stack
Cloud
Benefits
25 days holiday plus bank holidays
company paid medical insurance
life assurance
pension scheme
annual training allowance
wellbeing allowance
virtual GP
Employee Assistance plan
Apply Now
Home
Jobs
Saved
Resumes