Medical Executive Assistant

Role Overview

• Answer incoming patient calls in a professional and courteous manner
• Schedule, confirm, and manage patient appointments
• Handle insurance verification and authorization processes
• Prepare, send, and manage medical-legal reports
• Assist with billing-related administrative tasks
• Route calls and requests to the appropriate team members when necessary
• Maintain accurate patient records and ensure timely follow-ups
• Support general medical back-office operations

Requirements

• Bilingual proficiency in Spanish and English (required)
• Strong verbal communication skills, especially over the phone
• Prior experience in a medical office, clinic, or healthcare setting
• Experience with patient scheduling, insurance authorization and verification and medical administrative workflows
• Ability to multitask and handle high call volumes
• Strong attention to detail and accuracy
• Ability to follow established processes consistently
• Comfortable working remotely as part of a team
• Reliable and consistent performance in a virtual environment

Benefits

• Access to a $200K+ perk marketplace with discounts on 150+ global services.
• Option to withdraw up to 50% of approved earnings before payday.