Senior Business Intelligence Manager

Role Overview

• Own strategic data products end-to-end from market research and competitive analysis through technical architecture, delivery, and customer adoption
• Design and build AI-powered products that transform Cox Fleet and customer operations; leverage AI as core product capability to deliver differentiated solutions
• Work independently with internal/external customers and executives; conduct customer discovery, gather requirements, and inspire decision-makers to adopt bold strategies without requiring direct management oversight
• Collaborate with Data Solutions leadership and CADS/CAPTG teams to define product roadmaps, prioritization frameworks, and strategic direction; influence technical architecture decisions with enterprise-wide impact
• Rapidly context-switch across strategic data products, automation solutions, AI implementations, and operational reporting—each requiring different technical stacks and stakeholder management approaches
• Mentor Managers and Senior Analysts on product thinking, customer engagement, technical architecture, and professional development; model owner mindset and business expertise

Requirements

• Bachelor's degree in related discipline (e.g., Data Science, Data Analytics, Computer Science, etc.) and 8+ years of relevant experience; or an equivalent combination of education and experience (e.g., Master's degree and 6+ years, or PhD and 3+ years, or 12+ years total experience)
• Expert SQL and data manipulation; strong proficiency with Tableau (preferred) or similar BI platforms; experience with cloud data platforms (Snowflake, Redshift, BigQuery) and infrastructure (AWS, GCP, Azure)
• Python proficiency for data processing and automation; understanding of AI/ML concepts including model evaluation, feature engineering, and production deployment
• 5+ years strategic-level analytics consulting working directly with senior stakeholders/executives to define initiatives and drive decision-making
• Proven track record delivering products that create measurable business value; experience conducting market research, competitive analysis, and customer discovery to inform product strategy
• Exceptional communication skills across technical and business audiences; ability to create compelling executive presentations and translate complex analyses into clear narratives that influence decision-making
• Comfort working independently with customers and executives without direct management oversight—ability to represent organization with credibility in senior forums
• Ability to manage complex multi-workstream projects with competing priorities; adaptability to rapidly changing business needs while maintaining quality and strategic focus.

Tech Stack

• Amazon Redshift
• AWS
• Azure
• BigQuery
• Cloud
• Google Cloud Platform
• Python
• SQL
• Tableau

Benefits

• A competitive salary and top-notch bonus/incentive plans.
• Exceptional work-life balance, flexible time-off policies and accommodating work schedules.
• Comprehensive healthcare, with multiple options for individuals and families.
• Generous 401(k) retirement plans with up to 8% company match.
• Mental health support, including counseling and access to virtual wellness resources such as CALM.
• Access to Care.com, with up to 10 days of subsidized care for children, seniors and pets.