About this role

Recruit, hire and train positive, enthusiastic employees, ensuring excellent customer service
Develop, manage and assign tasks appropriately to ensure the site is clean, adequately stocked, organize and well kept based on Company standards
Schedule employees within Company guidelines to maximize customer service and maintain site image
Promote excellent service and resolve customer complaints in a timely, professional manner
Train all employees ensuring that customer service, site image and marketing execution meet Company standards
Organize and maintain all site files and manuals

High School diploma or GED preferred
Experience in retail sales preferred
Ability to supervise and train for the use of equipment, tools and materials listed in the CSR and ASM job description
Ability to use computer, or acquire those skills necessary to use a computer at the site, which includes analysis of reports, inventory control, cash control, counseling notices, etc
A valid driver’s license and adequate transportation to/from bank and corporate management meetings
Ability to communicate (orally and in writing) in English

External Manager – Training

Key skills