Product Manager – Fraud Prevention

Role Overview

• Lead the end-to-end RFI process from a product perspective, including problem definition, business outcomes, and success criteria.
• Co-ordinate and facilitate vendor sessions and demos to enable evaluation of vendor capabilities against key requirements
• Evaluate vendor responses and evidence against scorecards; run structured comparative assessments in partnership with Procurement, Delivery, Business Stakeholders, Engineering, Architecture and Finance.
• Document findings and present clear recommendations and trade-offs to senior stakeholders and governance forums for approval.
• Define the end-to-end scope of the Fraud Prevention Solution Replacement Initiative
• Translate business outcomes into measurable product goals and KPIs
• Contribute to product vision and strategic planning in partnership with the Lead Product Manager to create a product roadmap
• Act as Product Owner for the Fraud Prevention domain within agile delivery teams
• Lead discovery to capture, structure, and prioritise features and requirements using a transparent framework (eg MoSCoW, or weighted scoring).
• Create a phased roadmap from vendor selection through migration and optimisation, including quick wins and strategic improvements.
• Define epics, user stories, and acceptance criteria; maintain a healthy product backlog; plan and run sprint ceremonies with the delivery team.
• Partner with Engineering and Architecture on solution design
• Ensure appropriate non-functional requirements are captured (latency, availability, scalability, monitoring, alerting, security).
• Lead sprint planning, backlog refinement, and sprint reviews for your product area
• Make day-to-day prioritisation decisions to maximise value delivery
• Act as the product voice for Fraud Prevention across the business; manage stakeholders in Credit Risk, Customer Care, CX/UX, Data, Legal, Compliance, Procurement, and Finance.
• Clearly communicate roadmap progress, trade-offs, risks, and outcomes to stakeholders
• Ensure all Fraud Prevention features meet legal, regulatory, and security standards
• Partner with risk, compliance, and legal teams to manage regulatory change impacts
• Support audits, incident reviews, and continuous improvement initiatives

Requirements

• Proven experience as a Product Manager or Product Owner in an agile environment
• Strong understanding of agile product development practices (Scrum, Kanban, or similar)
• Experience working with financial services or other regulated products
• Proven ability to translate complex requirements into clear, actionable product backlogs
• Strong stakeholder management and communication skills
• Data-driven mindset with experience using analytics to inform decisions
• Demonstrated leadership of RFI/RFP and vendor selection processes, including scorecarding, PoCs, and executive recommendations.
• Fraud Prevention experience; SCA/orchestration, case management tooling, or consortium data integrations
• Experience of using tools including Jira, Confluence, MIRO