Key skills
Communication
About this role
Role Overview
- Support 7-day operations across Risk Operations and Business Support
- Screen reviews and perform website verifications
- Uphold Know Your Customer (KYC) and Customer Due Diligence (CDD) standards
- Provide vital weekend phone support
- Manage tasks related to cards and online reputation
Requirements
- Active enrollment in a University or HBO program (bachelor’s or master’s degree)
- Fluency in both English and Dutch (knowing other European languages is a bonus)
- Availability and readiness to work weekend shifts
- Clear, confident communication skills driven by a customer-first mindset
- A detail-oriented, highly organized approach with the ability to own your work independently
- You are available for 10 hours per week (8 hours during the weekend and 2 hours during the week)
Benefits
- Regular feedback and performance reviews
- Fair and transparent salary reviews