Senior Manager, Operations Reporting – Governance

Role Overview

• Lead the standardization, governance, and control of reporting across operations organization.
• Design and implement frameworks, processes, and controls for accurate reporting.
• Serve as central authority on Key Performance Indicator (KPI) definitions and reporting integrity.
• Establish controls to ensure reporting accuracy and auditability.
• Define and institutionalize standardized KPI definitions across operations.
• Oversee executive-level reporting packages for clarity and strategic alignment.
• Own reporting documentation and control artifacts for internal audit and control review.

Requirements

• 8+ years of experience in reporting strategy, governance, analytics leadership, or operational excellence.
• Experience building reporting governance frameworks in regulated environments.
• Demonstrated experience standardizing KPI definitions across large, cross-functional organizations.
• Experience partnering with Risk, Compliance, or Audit functions.
• Proven ability to lead change in complex environments.
• Bachelor’s degree or equivalent experience in MIS, Analytics, Statistics or related field
• Experience in fintech, consumer lending, or financial services

Benefits

• In addition to semi-monthly salary payments, this position is also eligible for an annual incentive bonus based on individual and company performance.  Yearly incentive bonus target 20% of base salary.