Clinician Onboarding Coordinator

Role Overview

• Manage clinician preboarding operational support by executing and overseeing standardized communications, managing follow ups, and providing clear, proactive updates on onboarding progress to clinicians and internal stakeholders.
• Build, maintain, and optimize clinician schedules, including initial schedule templates and ongoing adjustments, ensuring alignment with licensure requirements, availability, clinical programs, and operational capacity.
• Oversee the coordination of required compliance meetings, ensuring accurate scheduling, clear communication, and complete documentation, and resolving issues that may impact clinician readiness.
• Maintain accurate clinician data across Epic, Salesforce, and other internal programs.
• Manage and validate clinician system access across clinical and operational platforms, resolving access discrepancies and troubleshooting issues as they arise.
• Support and manage assigned components of clinician preboarding, tracking progress against timelines and required milestones.
• Proactively identify risks, gaps, delays, or missing requirements that may impact clinician readiness, and partner with cross functional teams to drive timely resolution.
• Serve as a direct point of contact for clinicians and internal stakeholders by communicating onboarding status, expectations, and next steps with clarity and professionalism.
• Collaborate closely with Clinician Experience and Operations, Human Resources, Medical Affairs, and other partners to ensure consistent, compliant, and efficient execution of clinician preboarding workflows.
• Identify recurring operational issues and contribute to continuous improvement efforts by recommending and supporting enhancements to workflows, systems, and documentation.
• Perform additional operational responsibilities as needed to support clinician readiness, operational excellence, and a positive clinician experience.

Requirements

• A bachelor's degree in healthcare administration or a related field; or a combination of relevant experience and education.
• 1-3 years of experience in clinical operations, clinician support, healthcare administration, practice management, or credentialing/licensing coordination.
• Demonstrated experience communicating directly with clinicians and clinical leaders in a professional, service‑oriented manner.
• Strong working knowledge of Epic and related healthcare or operational systems; experience with Asana preferred. Demonstrated ability to learn new platforms quickly.
• Proven ability to manage multiple workflows simultaneously with accuracy and attention to detail.
• Solid problem‑solving skills and the ability to identify issues, assess impact, and take appropriate action.
• Ability to work independently, prioritize effectively, and meet deadlines in a fast‑paced environment.

Benefits

• Medical, dental, and vision insurance
• Employer paid life & long-term disability insurance
• Additional voluntary benefits include short-term disability, voluntary employee, spousal and child life insurance, accident, critical illness, hospital, or confinement insurance and flexible spending accounts (FSA) and health savings account (HSA) contributions
• 15 days of accrued PTO annually
• 8 paid holidays
• 3 floating holidays
• 401k