Own key case operations workflows including engagement materials, shipment coordination, mailing follow-through, invoicing handoff, and case record maintenance
Track filings, delivery status, and government correspondence with strong attention to detail and clear internal follow-up
Flag missing items, delays, or execution risks early so cases keep moving smoothly
Support day-to-day coordination across clients, external vendors, and internal teams to keep operations running cleanly and reliably
Help manage onboarding, scheduling, follow-ups, and operational logistics across active matters and internal workstreams
Serve as a dependable connective layer across attorneys, case managers, product, marketing, and leadership
Assist with event logistics, outreach coordination, materials preparation, and follow-up so external moments feel polished and well run
Support lightweight marketing and communication efforts including drafting copy, coordinating campaigns, and helping maintain a thoughtful brand presence
Represent Casium with professionalism and care in every external interaction
Take on cross-functional administrative and operational projects that improve how the business runs
Identify workflow gaps, inefficiencies, or recurring friction points and help build better processes, templates, and habits
Become the kind of operator people trust to get important details right and keep things moving

1 to 4+ years of experience in operations, coordination, administration, client support, or another highly execution-oriented role
Strong attention to detail and comfort working in environments where precision matters
Highly organized and process-minded. You naturally create structure and keep moving parts on track
Clear, professional written communication and strong follow-through
Comfort juggling multiple priorities in a fast-moving environment with shifting needs
High ownership for your level. You notice what needs to get done and step in without waiting to be asked
A collaborative mindset and willingness to support across functions, from case ops to events to marketing
Builder energy and growth mindset. You are excited by the idea that this role can expand as you do
Bonus if you have worked in immigration, legal operations, professional services, startup operations, or another detail-heavy service environment

Operations Coordinator

Key skills