Work closely with the Account Executives to develop an account plan to approach target customers via outbound techniques to get higher and wider into prospect accounts by having the ability to articulate value and uncover needs at each level of an organization.
Transform Marketing Qualified Leads to Sales Opportunities, by cultivating and educating prospective buyers; not selling them
Nurture leads until they are ready to progress in the sales cycle – provide information, discuss the product and convey value.
Schedule product demonstrations, intro meetings w/potential buyers between account executives and potential customers
Positions Genesys as a global provider of software and services for communications, collaboration and customer engagement.
Responsible for achieving ambitious quarterly targets and following up leads in a timely manner.
Maintaining and expanding your database of prospects
Update SFDC to reflect current lead status.
Take live chats and phone calls & follow-up via phone & email on leads from web, events, email campaigns, and other lead sources.; always ask for referrals.
Creates opportunities in CRM system & assigns appropriate sales team based on MEDDPPIC criteria.
Assigns and uses Lead Nurturing processes on ICP accounts not yet ready to buy.
Searches internal & external subscription databases, LinkedIn, etc. for additional key contacts within existing companies.
Collaborate with our sales team to ensure seamless lead handoff and follow-up.

Outbound prospecting/inside sales experience preferably within Tech / SAAS solutions
Over 2 years of experience in this field or similar
Experience working with Salesforce.com or other CRM platforms
Excellent communication, interpersonal, organizational and telephone skills
Ability to effectively manage time, prioritize tasks and work within deadlines with little supervision
Ability to analyze business opportunities and read situations well
Ability to gather and use data to inform decision making and persuade others
Ability to develop compelling strategies that deliver results with a strong attention to detail
Experience and deep understanding of front-line sales development
A good technical aptitude and genuinely interested in technology
Ability to swiftly learn product solutions as well as general industry knowledge
Resourceful & ability to adapt quickly to changing environment

Business Development Representative

Key skills