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Parts Customer Care Representative at Careers at Crown | JobVerse
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Parts Customer Care Representative
Careers at Crown
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Parts Customer Care Representative
Collierville, Tennessee, United States of America
Full Time
21 hours ago
No H1B
Apply Now
Key skills
Communication
About this role
Role Overview
Answer and process incoming parts calls from customers and service technicians
Pull orders, receive and put up stock
Order parts and develop relationships with Crown factory and outside vendors
Enhance customer retention by monitoring customer satisfaction with parts support and by responding to customer concerns/requests
Maintain direct contact with current and prospective customers
Prepare customer quotes
Process paperwork
Inventory control to include cycle counts of stockroom, vans and customer consignments
Requirements
High school diploma or equivalent
Valid driver's license and good driving record
Good verbal communication
Good written communication
Good interpersonal skills
Good organizational skills
Good numerical perception skills
Good computer skills
Parts or inventory control experience preferred
Lift truck industry experience preferred
Ability to work in a team environment
Benefits
Health/Dental/Vision/Prescription Drug Plan
Flexible Benefits Plan
401K Retirement Savings Plan
Life and Disability Benefits
Paid Parental Leave
Paid Holidays
Paid Vacation
Tuition Reimbursement
much more
Apply Now
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