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Customer Care Representative at Demant | JobVerse
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Customer Care Representative
Demant
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Customer Care Representative
Adelaide, South Australia, Australia
Full Time
5 hours ago
No H1B
Apply Now
Key skills
CRM
About this role
Role Overview
Making outbound calls for promotional campaigns (e.g., hearing tests, device trials, adjustments)
Booking and confirming clinic appointments
Handling inbound calls and responding to client questions
Following up on direct marketing leads and rebooking lapsed clients
Using internal systems to manage bookings and update client information
Requirements
Communicates clearly and empathetically
Is confident using computers and CRM systems
Can stay motivated and meet call or booking targets (KPIs)
Has a positive attitude and enjoys working in a team
Benefits
Full onboarding, ongoing training, coaching and personal growth opportunities
Monthly & quarterly bonuses based on performance
Fun, friendly, and supportive work culture
Access to exclusive staff perks via MyReward (discounts, gifts, wellbeing program)
Career growth in a purpose-driven company
Apply Now
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