Key skills
AISaaSCommunicationCollaboration
About this role
Role Overview
- Design features that empower developers and administrators to integrate Front with third-party tools and build AI-powered automation—helping teams deliver exceptional customer service.
- Execute on and evolve our design system by designing, refining, and documenting intuitive components that maintain consistency across the product.
- Design product experiences across web, desktop, and mobile platforms.
- Collaborate closely with Product Managers and Engineers in Santiago, San Francisco, and Paris to deliver impactful design solutions.
- Champion users in product decisions during tradeoff, timeline, and experience discussions with cross-functional peers.
- Communicate your design vision through high-fidelity mock-ups, documentation, and prototypes.
- Help shape our design team's culture of constructive feedback and continuous learning.
Requirements
- Demonstrated experience building and shipping world-class products across various platforms.
- A portfolio showcasing excellent design craft (end-to-end design process, refined UX and UI skills, and holistic system thinking).
- Experience working with and maintaining design systems with clean documentation.
- Collaborative approach and belief that the best products are built through a partnership with Product, Design, and Engineering.
- Low ego and eagerness to give and receive constructive feedback in a transparent environment.
- Strong communication skills and ability to articulate your design rationale clearly.
- Deep empathy for users and passion for solving their collaboration problems.
- Strong English language proficiency in both verbal and written communication.
- Experience with SaaS, B2B, or other complex technical systems is a plus.
- Experience with AI products is a plus.
Benefits
- Fully covered health insurance
- medical, dental and vision
- Generous paid time off
- Mental health support with Workplace Options
- Family planning support with Maven
- Monthly Lifestyle Stipend to spend on fitness, health and wellness, and other activities
- Monthly Teleworking Allowance to be used towards Wi-Fi, equipment, cell data, etc.
- Wellness Days
- Fronteers get an additional day off on months with no holidays
- Winter Break
- Our offices are closed from Christmas to New Year's Day!