Instructional Designer

Role Overview

• Conducts needs/skill gap analysis to identify opportunities to improve the performance of our operational partners, or to help prepare our operational partners for upcoming change
• Based on needs analysis, applies adult learning theories and methodologies to propose appropriate and effective learning solutions for closing gaps and increasing skills and competencies
• Determines measurable learning objectives for training programs
• Designs, develops and maintains training materials and new hire curricula, working with subject matter experts/line of business
• Produces materials for various delivery methods, including job aids, classroom, eLearning, social learning
• Conducts train the trainer for programs developed
• Manages highly complex training projects independently
• Measures the effectiveness of programs and materials with level I, II, III and IV (Kirkpatrick) analysis and reports back to the business
• Accountable for demonstrating the success of all programs
• Identifies opportunities to improve performance of our operational partners through deep understanding of business needs and results
• Provides consultative guidance on learning approach and plan to enable improved performance
• Develops knowledge and skill development tools for operational employees
• Demonstrates impact of initiatives to the business
• Understands the business they are supporting and identifies key business priorities and needs
• Ensures that all key stakeholders are aware of the training progress, status, and potential risks
• Stay abreast of industry trends in the field of Learning and seeks opportunities for self-directed development

Requirements

• A Bachelor’s degree or higher strongly preferred or equivalent work experience required
• 8+ years of instructional design experience with all levels of the organization including executives and senior leaders
• Experience designing, developing and delivering various materials including new hire training curriculums, project training, eLearning solutions and written procedures strongly preferred
• Must have the ability to work independently and with a team
• 5+ years’ experience supporting operational initiatives with the ability to work on multiple priorities and meet deadlines highly preferred
• Requires excellent verbal and written communication skills with expertise in preparing and delivering exceptional presentations and speeches with confidence, and professionalism
• Must be detail oriented, have strong relationship building and organizational skills
• Must have at minimum an intermediate level proficiency with Excel, PowerPoint, and Word
• Experience with eLearning and graphic tools are necessary
• Must have proficiency in the use of basic image editing tools such as Snagit
• Must have proficiency in the use of collaboration tools such as SharePoint, Iris, myUniversity, SuccessFactors LMS preferred
• Must have proficiency in eLearning development tools such as Articulate, Camtasia, and Vyond
• Must have proficiency to leverage adult learning principles and instruction design models (e.g., ADDIE, SAM, Agile Instructional Design) to build appropriate curricula to meet business / strategic objectives

Benefits

• health-related benefits including medical, vision, dental, and well-being and behavioral health programs
• 401(k)
• company paid life insurance
• tuition reimbursement
• a minimum of 18 days of paid time off per year
• paid holidays