Senior Global Program Manager

Role Overview

• Lead Global Programs with Regional Impact
• Own the EMEA execution of global GTM and partner programs, ensuring alignment with Arrow ECS’s global strategy
• Partner closely with the Global Director of GTM to design and deliver solution-specific sales plays across EMEA
• Represent EMEA market needs and insights in global planning discussions to help shape future programs
• Drive Sales Play Execution Across EMEA
• Lead the rollout and execution of global sales plays in EMEA regions, working closely with regional sales, marketing, and partner teams
• Ensure global programs are effectively localized for regional markets—while maintaining consistency, governance, and measurable outcomes
• Enable field teams with clear program frameworks, playbooks, and execution guidance
• Partner with Operations & Cloud Teams
• Work cross-functionally with operations, Cloud, and systems teams to ensure programs are fully integrated, scalable, and execution-ready
• Support alignment across tools, processes, incentives, and reporting to deliver a seamless partner and seller experience
• Help ensure operational readiness for launches, from integration planning through execution
• Collaborate Across a Global, Matrixed Organization
• Act as a connector between global strategy and regional execution, aligning stakeholders across EMEA and global teams
• Collaborate with Cloud teams to support multi-vendor, solution-oriented GTM programs
• Influence outcomes across regions and functions without direct authority
• Measure Success & Drive Continuous Improvement
• Track program performance and deliver clear, actionable insights to global and regional leadership
• Maintain program documentation, governance, and reporting standards
• Use data and regional feedback to continuously refine and improve program effectiveness

Requirements

• Bachelor’s degree in Business, Marketing, or a related field (Master’s preferred)
• Excellent English
• 10+ years of experience in program management, GTM strategy, or partner/channel programs within technology or IT distribution
• Strong understanding of solution selling, partner ecosystems, and cloud or hybrid technologies
• Proven experience managing complex, multi-region programs in a global environment
• Excellent communication, stakeholder management, and execution skills
• Comfortable working in a fast-paced, matrixed, international organization
• Nice to Have: Experience working in or with EMEA markets
• Exposure to multi-vendor GTM strategies and cloud provider partner programs
• Strong analytical skills with experience in program performance measurement and reporting

Tech Stack

• Cloud

Benefits

• Health insurance
• Flexible work arrangements
• Professional development