Processing transactions and servicing customer requests
Identifying sales opportunities through building relationships
Float between multiple locations
Participate in 1 to 2 virtual professional development sessions
Foster collaborative partnerships that deliver value for customers, prospects and colleagues.
Initiate conversation to uncover sales or referral opportunities.
Listen attentively and ask insightful questions to understand customer needs and preferences; take prompt actions to address immediate needs.
Look for way to optimize performance by seeking coaching, supporting Bank initiatives and leveraging tools to enhance activities.
Comply with all regulations, bank policies, procedures and delegated authorities to manage risk related to personal interactions and customer transactions.
Complete required training by established deadlines.
Perform general office management duties as assigned.
Requirements
High School Diploma or GED and 3 months customer service experience
Must possess a valid driver's license
Financial literacy
Knowledge of retail banking products and services
Currently enrolled at an accredited collegiate institution
Possess a positive attitude
Strong verbal and written communication skills
Critical thinking skills
Benefits
Competitive, thoughtfully designed and quality benefits program