Representing AQA and delivering key subject messages to external audiences.
Supporting schools, centres, and teachers with subject-related queries, and planning and delivering our English specifications.
Engaging with teachers both face-to-face and online to support continuous improvement and subject confidence.
Building strong relationships with subject stakeholders and using insights to shape future developments.
Gathering and analysing data and customer feedback using relevant tools to inform decisions and improve delivery.
Collaborating with internal teams such as Product Management, Marketing, Sales, and Events to ensure alignment and smooth delivery.

A clear and confident understanding of English (Language, Literature or combined), the specifications and current pedagogy
An understanding of GCSE and/or A level assessment and awareness of the wider education landscape.
Current or former teaching experience and ability to demonstrate credibility with teachers.
Experience that shows you’ve already extended your influence beyond your own classroom, for example through subject networks, CPD delivery, EdTech projects or other outward facing responsibilities.
The ability to use data effectively to inform delivery and understand customer impact.
Clear and empathetic communication skills, including presenting to teachers, parents and students, and responding to questions or challenges.
The ability to explain AQA’s offer in a clear and accessible way.
Flexibility to travel extensively, including occasional overnight stays.

Subject Support Manager – English

Key skills