Lead Inside Sales Client Manager

Role Overview

• Manages and grows relationships and drives expansion and renewals across all solutions within assigned accounts
• Minimizes churn and maximizes retention in assigned accounts
• Drives client satisfaction throughout the entire lifecycle of the clients’ buying process
• Generates demand by assisting clients to identify current needs
• Uses the company’s sales tools and methodology to effectively manage accounts, opportunities, pipelines, and forecasts
• Presents new and additional offerings to clients
• Communicates quotes, provides supportive sales documentation and obtains a sales order where there is an opportunity to close a sale
• Builds relationships with clients and displays an interest in and knowledge of the client environment
• Identifies opportunities for up-selling of solutions and services
• Complies with and adheres to pre-identified governance and compliance standards

Requirements

• Relevant High School Diploma or Certification
• Significant demonstrated experience in a similar role in a similar environment
• Significant sales and client engagement experience
• Significant demonstrated experience negotiating with clients and vendor
• Significant demonstrated experience analyzing commercial information

Benefits

• Equal Opportunity Employer
• Diversity and inclusion ethos
• Environment free of unfair discrimination