Home
Jobs
Saved
Resumes
Director – AI, Customer Experience at Trackmind | JobVerse
JobVerse
Home
Jobs
Recruiters
Companies
Pricing
Blog
Jobs
/
Director – AI, Customer Experience
Trackmind
Remote
Website
LinkedIn
Director – AI, Customer Experience
India
Full Time
5 hours ago
Apply Now
Key skills
AI
GenAI
Agile
Leadership
About this role
Role Overview
Define and execute AI strategy aligned with business and digital goals
Advise leadership on AI opportunities, maturity, and impact
Lead AI Centre of Excellence (CoE) and governance frameworks
Drive AI adoption across regions and business units
Own AI product roadmap (GenAI, LLMs, copilots, personalization)
Build AI decisioning capabilities, data models, and platforms
Manage AI partner ecosystem (vendors, academia, innovation partners)
Collaborate with product and tech teams for AI integration and scalability
Promote agile, user-centric product development
Requirements
Proven leadership in AI/digital product roles in global organizations
Experience delivering AI and customer experience solutions at scale
Strong background in building AI capabilities and operating models
Ability to influence senior stakeholders and lead global teams
Apply Now
Home
Jobs
Saved
Resumes