About this role
Role Overview
- Demonstrates up-to-date expertise and applies this to the development, execution and improvement of action plans
- Provides and supports the implementation of business solutions
- Models compliance with company policies and procedures
- Manages contact center operations and supports new initiatives
- Oversees the effective implementation of daily staffing plans and scheduling adherence for the shift
- Conducts interviews, manages performance and behavioral issues
Requirements
- 1 year’s experience in retail, contact center operations, or a related area
- Supervisory experience
Benefits
- health insurance
- retirement plans
- paid time off
- flexible work arrangements
- professional development
- bonuses
- stock options
- equipment allowances
- wellness programs