Leading and managing Talent Acquisition Sourcing teams (performance, engagement and development)
Driving operational excellence across recruitment workflows and delivery processes
Setting and tracking KPIs, SLAs and productivity metrics
Ensuring quality and consistency of candidate validation and delivery standards
Resource planning and workload management across accounts and stakeholders
Implementing process improvements to increase efficiency and output
Partnering with recruitment leaders to align delivery priorities and commercial goals
Monitoring reporting dashboards and providing performance insights
Managing risk, escalation handling and stakeholder communication
Embedding best practice use of ATS, CRM and AI sourcing tools
Coaching and developing team leads and high-potential talent

6+ years recruitment experience, ideally within agency, RPO or offshore delivery models
Prior leadership experience managing recruitment or sourcing teams
Strong understanding of contingent recruitment environments
Proven ability to manage KPIs, SLAs and performance metrics
Operationally minded with strong process improvement capability
Excellent stakeholder management skills
Commercially aware with strong delivery focus
Strong written and verbal English communication skills
Highly organised, resilient and comfortable in fast-paced environments

Manager – Talent Acquisition

Key skills