Key skills
Communication
About this role
Role Overview
- Provide customers with a first-class experience
- Complete administrative tasks including member detail amendments
- Occasionally talk to customers and clients on the phone
- Use in-house systems to deliver outstanding service
- Proactively share feedback for service improvement
Requirements
- Previous administration experience
- Good verbal and written communication skills
- Teamwork and building trust with others
- Passionate about customer experience and accuracy
Benefits
- private medical insurance
- 27 days holiday (excluding bank holidays)
- generous pension scheme
- life assurance
- Income Protection
- electric car scheme
- competitive family leave
- annual performance-related bonus plan
- valuable share schemes
- discounts at high street stores and online offerings